Privacy Policy

1. Introduction

Watches and Gems Co. (“we,” “us,” “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website or services.

2. Information We Collect

  • Personal Information: Name, email, phone number, address, payment details.
  • Transaction Information: Details about watches you buy, sell, trade, or consign.
  • Technical & Usage Data: IP address, device details, pages visited, and activity on our website collected via cookies.

3. How We Collect It

  • Directly from you when you interact with our services
  • Automatically through cookies and tracking tools
  • From trusted third parties such as payment processors and shipping partners

4. How We Use Your Information

  • Process orders, trades, sales, consignments, and sourcing requests
  • Provide customer support and send updates
  • Improve our website and services
  • Prevent fraud and comply with legal requirements

5. Sharing of Information

  • We may share your data with:
  • Service providers (payments, shipping, authentication, support)
  • Legal authorities when required
  • New business owners in case of a merger or acquisition

6. Data Security

  • We use encryption, secure systems, and restricted access to protect your information. While no method is perfect, we follow industry-standard security practices.

7. Your Rights

  • You may request access, correction, deletion of your data, or opt out of marketing at any time.

8. Cookies

  • We use cookies to improve performance and personalize your experience. You can manage cookie preferences through your browser.

9. Policy Updates

  • We may update this policy. Changes will be posted here with a revised effective date.

10. Contact Us

  • For privacy concerns or requests:
  • Email: info@watchesandgems.com